Terms and Conditions

For first time customers of Buckstone Inc. the minimum order value is $150.00. First 3 orders must be paid by Visa/Mastercard, e-transfer, EFT or cheque before product will be shipped out; after 3rd order you can fill out our application for Net 30-day terms (only payable with cheque, e-transfer or EFT, no credit cards for Net 30-day terms). CREDIT CARDS ONLY used if you pay before shipping. All credit card payments currently do not incur a merchant fee unless paying with a credit card after Net 30 days; a convenient fee of 5% will be added on then.

You can view our products via our wholesale site at Buckstone.ca but in order to view pricing and submit an order you must go to Buckstone.ca, click on “Request New Wholesale Partner Account” then follow the prompts and submit your information.

All prices are listed in Canadian dollars and do not include shipping. Prices are subject to change without notice.

Buckstone Inc. accepts credit card (MasterCard, Visa,), e-Transfer, EFT and cheque payments. If paying via EFT, please email us through remittance advice as proof of payment. If paying e-Transfer, please email transfer to Tammy Peddigrew at tammy@buckstone.ca ; and provide password with email. Cheques returned due to insufficient funds will be charged bank fees and other incurred costs.

All Claims must be made within 48 hours of receipt of shipment; you must email a picture of damaged product, along with Invoice #, product # and quantity. For any goods returned as ‘unsuitable’ there is a re-stocking charge of 15% plus shipping chargeable to customer. Please email us with details of the product prior to returning it.

For questions or concerns, please call our customer service representative, Tammy Peddigrew (705) 752-2400 or Julia Lennips toll free (877) 752-2791.